Help & Support
Get help from inside MyBotBox — submit a ticket, reach support, and find resources.
You can reach the MyBotBox team without leaving the app. The in-app help surface lets you submit a request and routes it straight to support.
Submit a request
Open the Help & Support panel, describe your issue, and submit. Your message is routed to the support team by email, along with the context needed to follow up. You'll get a reply at your account email.
Include the workflow name, what you expected, and what happened. If it relates to a specific run, the execution ID (from the Logs view) helps us reproduce it quickly.
Where else to look
Documentation
Guides for triggers, blocks, tools, the copilot, and the framework.
Execution logs
Inspect a run's inputs, outputs, and errors before reaching out.
Billing & usage
Questions about plans, usage, and invoices.
Enterprise support
Enterprise organizations get a dedicated support path with priority routing. If your plan includes it, your requests are flagged automatically.